COMMUNITY
Q: Do I need to become a Complī subscribed Vendor to access the Complī Community?
A: Yes. The Complī Community provides a wealth of valuable information to Vendors but is only accessible to active Complī
Vendors.
FEES
Q: How much is the annual increase for access to Complī?
A: All Vendors are finally afforded with a platform that provides a single fixed price for access to all Clients. In an effort to
continue improving and building new features and enhancements for our valued Vendors, there will be an annual
increase to the SaaS subscription. This cost will be nominal and should not impact your business.
Q: Do you offer flexible payment options?
A: Yes. For an additional $100 you may choose any package and opt to split the cost over 2 semi-annual payments.
Q: Is my subscription to Complī automatically renewed (annually)?
A: Yes. Your credit card on file will be automatically charged on your anniversary date. You will receive notification of
upcoming renewal and an electronic receipt.
Q: Are there alternatives to payment type?
A: You can pay via:
- Credit Card: Visa, Mastercard, American Express, Discover, Diners Club
- Bank Debit Card
- ACH (send direct from your bank account)
- Apple Pay
Q: Are fees listed in USD?
A: Yes, fees are in US currency
INVITATION
Q: I was invited to sign up for Complī, is this manditory?
A: Refer to the invitation message you received, some Clients are making it a requirement and others are giving you an
alternative platform. For additional information on Complī and its benefits; please review our wesite for additional
details: onevizion.com.
Q: I am currently using another platform, why should I change?
A: Complī offers a wide range of benefits and some unique features you will not find on other platforms:
- Xchange: Browse member Clients, request to connect, expand your opportunites to increase revenue with no
additional fees.
- Stay connected and up to date with Clients announcements, updates, new requirements all within the platform to
remain compliant.
- The technician portal allows you to manage all your technicians and thier certifications. Complī manages and alerts
you of expirations keeping you compliant and ready to accept work; no more spreadsheet management. In
addition, Clients can search for Vendors based on your certifications to align with upcoming work.
- Eliminate manual processes: manage all your company and technician certifications, insurance, diversity, etc. in one
place.
- Community: Single pane of Industry Leaders, Partners and Authorities delivering Industy and relevant news,
events, education, webinars, and so much more. You can also participate in forums to share, exchange and ask
questions.
- Fees: No hidden fees, no fees per conneXion, one annual fee gets you everything.
Q: If I have already paid another 3rd party platform for EH&S and Insurance verification what can I do?
A: Compli is the industry's most flexible and cost effective solution. If you have already paid another 3rd party provider you
can opt to sign up for Compli now, or wait until your service with that provider expires. Compli will provide you with benefits and access to
other potential Clients so all suppliers are encouraged to register now to increase their exposure.
Q: We received an invitation from XYZ company to sign up, however, we currently are not doing work with them, do I
still need to sign up?
A: This is up to you, as mentioned above, you can request to connect with other Clients within the platform to become
compliant and ready to work with as many as you want.
Q: Why am I receiving this email?
A: Your company is a Vendor of the Client noted within the invitation. The Client is using Complī as thier EH&S
platform, all Vendors who join Complī will be verified and therefore become eligible to work for that Client.
Q: We use a different platform, do I need to sign up now or can I do so when my current subscription expires?
A: In most cases, unless otherwise noted in the Client Invitation email, you can choose to wait until your expiration and
/or sign up now.
PLANS
Q: How do I know what plan is right for my company?
A: We offer three plans: Standard - verifies up to 20 technicians / Premium - verifies up to 100 technicians / Pro - verifies up
to 200 technicians. The plans allow you to decide how many technicians you want verified.
Example: If your company size is 130 (all employees) 60 are technicians. however, 30 of those technicians work for a
Client and/or have certifications that could work for a Client you would choose the Premium plan to allow you to enter all
30 and have them certified on the Complī platform.
Q: What does the Premium or Pro package provide?
A: These additional packages allow you to further enhance your listing inside the Complī platform. You’re company listing
will be coded and flagged differently to standout to potential Clients. Additionally, the higher number of technicians
being verified will be communicated to Clients. The Premium and Pro package allows your company to send a strong
message to clients that you’re workforce is 100% verified and compliant!
Q: Can I upgrade my package at any time?
A: Yes, you can upgrade your package at any time.
STORAGE
Q: How much storage space does the average vendor need?
A: As a Complī subscriber you are provided 50 gigabytes of monthly data storage. The average vendor will consume less
than 1 gigabyte; but this number will increase with the number of certs and technicians being verified.
SUPPORT
Q: I still have questions, who do I talk to?
A: You can reach our support staff by:
- Email 24x7 compli_notifications@onevizion.com
- Phone M-F 9am - 5pm EST 866.266.7541
